Contact

Three addresses. A person answers each one.

No chatbot, no ticket portal, no “book a demo” — the product is self-serve and Try it is the demo. Pick the address that matches your question, or use the form and we will route it.

Sales and volume

Moving a team over, sending more than Business covers, or building on the API. Pricing is published; this is for the questions the pricing page does not answer.

sales@vumasign.com
Same business day
Support

Something in the app or API is not doing what you expected. Include the envelope ID if there is one; we can see the audit trail but not the document.

support@vumasign.com
1 business day · priority on Business and API
Privacy, legal and security

Data subject requests, the operator agreement, security questionnaires, responsible disclosure. Answered by the people who wrote the legal and security pages.

privacy@vumasign.com
Information Officer · 30 days by law, usually 5
security@vumasign.com
Disclosures acknowledged within 2 business days

Or write here

What is this about?

Used to reply to you and for nothing else. Kept 13 months.Privacy notice.

The company
Vumasign (Pty) Ltd
Registration 2026/654873/07
Information Officer: [Name], registered with the Information Regulator
Registered address
173 OXFORD ROADROSEBANKROSEBANKGAUTENG2196
Where the data is
africa-south1
Google Cloud, Johannesburg
Residency details

No phone line yet — we would rather say so than publish a number nobody answers. Email is read by a person every business day.